Return & Refund Policy

Thank you for shopping with Maa Kaa Achar.

We want you to be completely satisfied with your purchase. If you receive a product that is damaged, defective, or different from what you ordered, you may request a return, replacement, or refund at any time. There is 24 hr for raising a claim after delivery with opening video.

Eligible Returns

Returns, replacements, or refunds are accepted if:

• The product received is damaged during transit.

• The product is defective or not fit for consumption.

• You receive an incorrect product or incorrect quantity.

• The product has a manufacturing or packaging defect.

How to Request a Return

To initiate a return, please email us at:

Email: care@maakaaachar.com
Alternate Email: kpfoodsandbeverages@gmail.com

Please include:

• Order number or proof of purchase.

• Clear photographs of the product and packaging.

• An unboxing video (if available) showing the issue.

• A brief description of the problem.

Our customer support team will review your request and contact you with the next steps.

Replacement or Refund

After reviewing your claim, Maa Kaa Achar may, at its sole discretion:

• Provide a replacement product, or

• Issue a full or partial refund to the original payment method.

Refund Processing

Approved refunds will be processed within 3 business days from the date of approval. The time taken for the refund to reflect in your account depends on your bank or payment service provider.

Return Shipping Charges

For approved returns, Maa Kaa Achar will bear the return shipping charges. Customers will not be required to pay any return shipping fee for approved claims.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Maa Kaa Achar
Email: care@maakaaachar.com
Alternate Email: kpfoodsandbeverages@gmail.com
Website: www.maakaaachar.com